TD Requests

Report a Network Problem*

*Submit a network problem report to the Network Operations Center (NOC) during regular operating hours.  To report or request escalation of a network service issue outside of regular operating hours, please contact the TD Off Hours Support Team by calling 848-445-7541 Option 1.  

To view current network status for Rutgers and RBHS networks please visit: https://tdtools.rutgers.edu/netstatus/

The Network Status Dashboard displays operational status of network nodes and may assist customers to quickly identify the root of a service issue.  The information is sourced from the primary network management system utilized by NOA to monitor network infrastructure.  The dashboards are available to all clients connected to the University network.

Network Request

Submit a network request to the NOC.  Request options include:

  • IPv4 and IPv6 address space management services such as network allocation & interface configuration, network deallocation, & interface decommission, network expansion & interface configuration
  • MPLS network migrations
  • ​Add or Remove University DHCP services
  • general inquiries regarding University IPAM, DNS, and DHCP services