ScarletApps FAQ

    What type of encryption is used? Is it SSL?

    Yes. Encrypted (TLS/SSL) connections are enforced for all web browser sessions.
    All Google Apps services have the ability to be configured to require access using encryption. Encryption is also required for access to mail data by third party clients. The mobile email client also uses encrypted access to ensure the privacy of communications. Encryption is not offered on the Start Page service at this time. Since SSL is enabled on the ScarletMail domain, you will not be able to see your mail in the Gmail gadget on the Google Apps Start Page since it is not served over SSL.

    What is Google Apps for Education at Rutgers?

    As a result of university wide student input, the Office of Information Technology (OIT) now provides Google Apps for Education for all students, faculty, and staff. The Google Apps for Education suite offers outstanding communication and collaboration tools that can enrich the university experience for faculty and students. Rutgers' provisioned and managed student Gmail accounts that will eventually replace the current student email systems on all campuses. The Rutgers implementation is called ScarletApps. The Rutgers Google Domain is called The service is hosted by Google in partnership with Rutgers. For a current list of available ScarletApps, see Available Apps.

    How do I get Teacher Access for Google Classroom?

    If you are a Faculty or Staff member at the University and require Teacher Access to Google Classroom there are two things you need to do:

    1. Log into your ScarletMail Account and go to Once there click on Teacher under the text Get Started Using Google Classroom.
    2. Next go to this form and fill it out.

    Once both of these steps have been done your request will be reviewed and processed within 1 to 2 business days.

    Is email a secure form of communication?

    Sensitive information should NEVER be sent through email. We advise against sending sensitive information via email for the following reasons:

    • Email could be intercepted and accessed by an unauthorized party
    • Email could be shared inappropriately by the recipient
    • Email could be compromised for as long as it is retained by you or the recipient
    • There are no retention controls over the recipient's system
    • Accessing your email over an insecure network (i.e., Internet Cafe or open wireless network) can expose your user account information
    • Although encrypted connections can mitigate the risks of having ones' authentication credentials compromised, email itself is still plain text when traveling between the sender and the recipient and can be easily intercepted
    • Regardless of the provider, email is not a secure method of communication. This applies to our current campus email systems as well as most third-party email providers