ScarletApps FAQ

    What is Google Drive?

    With Google Drive, you can securely upload any file or folder to the web and access the most up-to-date versions of those files from anywhere. You can access Google Drive in your web browser and you can also download the Drive application to your Mac, PC, Android or iOS devices to seamlessly access files across any of these devices (Note: You can only connect to one Google account using the downloaded Drive application). The Google Drive online interface looks similar to today's Google documents list with a number of improvements, including new ways to organize your files and enhanced search functionality.

    Each user will have unlimited storage space for their Google Drive.
    Please note that ScarletApps users will not have the ability to purchase additional storage.

    For more information on Google Drive, please visit http://drive.google.com/start or the Google Drive Help Center support.google.com/a/bin/topic.py?hl=en&topic=2490075.

    Why are Google Apps for Education @ Rutgers slightly different from similar services that are provided by Google publicly?

    The difference is mostly on the look and feel of these applications. Also, Google also delegates control of the Google Apps for Education @ Rutgers and user accounts to Rutgers. Rutgers has not enabled all applications available to users. For a current list of available ScarletApps, see Available Apps.

    What is Google Apps for Education at Rutgers?

    As a result of university wide student input, the Office of Information Technology (OIT) now provides Google Apps for Education for all students, faculty, and staff. The Google Apps for Education suite offers outstanding communication and collaboration tools that can enrich the university experience for faculty and students. Rutgers' provisioned and managed student Gmail accounts that will eventually replace the current student email systems on all campuses. The Rutgers implementation is called ScarletApps. The Rutgers Google Domain is called scarletmail.rutgers.edu. The service is hosted by Google in partnership with Rutgers. For a current list of available ScarletApps, see Available Apps.

    How do I configure my desktop mail client for ScarletMail?

    Reminder: This service uses your Google Mobile password
    We have created documentation for the following mail clients:

    For more information on how to configure your client/device for IMAP/POP access, visit:
    mail.google.com/support/bin/answer.py?answer=75726 or
    mail.google.com/support/bin/answer.py?answer=12103 or
    mail.google.com/support/bin/answer.py?hl=en&answer=13287 or
    mail.google.com/support/bin/answer.py?hl=en&answer=78799.

    How do I activate my ScarletApps service?

    To activate the ScarletApps service you will need to first active a NetID and password. If you do not have an active NetID please go to:

    netid.rutgers.edu and click NetID Activation.

    During the NetID activation process you will have the option of activating the ScarletApps service.

    If you have previously activated your NetID and simply want to to activate the ScarletApps service go to:

    netid.rutgers.edu and click Service Activation.

    You will be asked to log in with your NetID and password. From the list of services select ScarletApps an click on Activate Services.

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