ScarletApps FAQ

    What type of encryption is used? Is it SSL?

    Yes. Encrypted (TLS/SSL) connections are enforced for all web browser sessions.
    All Google Apps services have the ability to be configured to require access using encryption. Encryption is also required for access to mail data by third party clients. The mobile email client also uses encrypted access to ensure the privacy of communications. Encryption is not offered on the Start Page service at this time. Since SSL is enabled on the ScarletMail domain, you will not be able to see your mail in the Gmail gadget on the Google Apps Start Page since it is not served over SSL.

    How do I activate my ScarletApps service?

    To activate the ScarletApps service you will need to first active a NetID and password. If you do not have an active NetID please go to:

    netid.rutgers.edu and click NetID Activation.

    During the NetID activation process you will have the option of activating the ScarletApps service.

    If you have previously activated your NetID and simply want to to activate the ScarletApps service go to:

    netid.rutgers.edu and click Service Activation.

    You will be asked to log in with your NetID and password. From the list of services select ScarletApps an click on Activate Services.

    What constitutes sensitive information in the context of electronic communications?

    Sensitive information is information such as Social Security numbers, driver license numbers, credit card information, medical/health conditions, etc... None of this information should be sent via email, regardless of the email provider. As a general rule, privacy experts advise to consider whether it would be appropriate or desirable for the contents of the email to appear in a public forum (e.g., newspaper). Email operates as a postcard that can easily be read in transit and at the destination by unauthorized parties. It could be retained forever, or shared with unintended readers. For more information, please visit: Rutgers Identity Theft Compliance Policy.

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