Using Rutgers Resources While Off Campus

Introduction

Rutgers has many resources that can be used from home as well as in the office. This allows Rutgers faculty, staff and students to access the everyday tools and utilities on campus as well as off campus. The following are some of these resources that the Office of Information Technology at Rutgers University provides:

Planning Ahead to Access Rutgers Resources from Home

When planning to access Rutgers resources from home it is important to take the following into consideration:

  • Favor using departmental mail lists rather than address book entries that everyone needs to maintain
  • Take advantage of a server based file system that can be addressed from on campus and off campus
  • Take advantage of wired or wireless services (such as RUWireless)
  • Use communications services that are portable and free such as skype
  • Keep contact info up to date on web sites
  • Use secure IM services like Rutgers IM
  • Consider using tools like adobe connect for meetings
  • Make sure that all computers that are being used from off campus are using an antivirus

Your Key to Accessing Rutgers Resources from Home

Audience: Faculty, Staff and Students

In order to access Rutgers resources from home users need to first authenticate themselves ensuring that they are allowed to access the resource. At Rutgers users can be authenticated by using their Rutgers NetID and password. All of the Faculty, Staff, and Students at the University are eligible for a NetID and password. For more information on obtaining a NetID please go to http://netid.rutgers.edu

Secure Your Computer To Work From Home

Audience: Faculty, Staff and Students

Computer use at home is different from computer use at work. There are potential risks and benefits. Computers at home are by nature less secure than those at work. In order to work from home individuals should have equal, or better, security protection for personal and university data. As a member of the Rutgers community you may have access to “non-public personal information” (NPPI) such as social security numbers, driver license numbers, financial accounts, or health information. The protection of NPPI is mandated by federal and state law as well as university policy. Users should not store any Rutgers restricted data on their personally owned devices.

Standards for Operating from a Remote Environment

These standards have been established to help protect computers and the data they hold from malware and other dangers to which they will be exposed while computing remotely. For a more comprehensive explanation of these standards please visit http://rusecure.rutgers.edu/remoteuse.

  1. All hosts connected to RUNet via remote site access technologies must use current anti-virus software to ensure that equipment is protected from hackers and malware.
  2. All hosts connected to RUNet via remote site access technologies should employ a software or hardware based firewall.
  3. All equipment should utilize operating systems and software that are properly licenced and currently supported by a legitimate vendor (i.e., Microsoft, Apple, Adobe, etc.).
  4. All hosts connected to RUNet must automatically or manually apply all necessary Operating System (OS) and application security updates or “patches” and keep the equipment up to date.
  5. Portable equipment, such as data sticks/flash drives, CDs, PDAs, phones, etc., containing sensitive data must be kept secure, and locked when unattended.
  6. The wireless (wi/fi) preferences/settings for your computer and portable devices must not be set up to auto-connect.

Home Wireless Networks

Home wireless networks are easy to set up and are often times provided by Internet Service providers. While they are extremely convenient to use, an insecure wireless environment opens up several risks that need to be addressed.

  • A person that is in close proximity to your home can use your Internet connection.
  • A person that is in close proximity to your home may be able to access your computer.
  • Information sent over the wireless connection can be stolen.

In order to help mitigate the risks associated with home wireless networks used for remote site access, the following wireless home networking configurations are recommended

  • Enable WPA encryption
  • Change the default SSID for your wireless router
  • Change the default administrator passwords and usernames for you wireless router
  • Use MAC filtering

Physical Security

  • Hardware, software and data destruction of restricted materials must be done securely and disposed of at the termination of business need, and in conjunction with the Rutgers data disposal policy. Remote working arrangements should be equipped to facilitate this activity (shredder).
  • Files must be backed up and tested on a regular schedule, and stored in a secured location.

Accessing Rutadmin from home

Audience: Faculty and Staff

In order to access Rutadmin from home you will need a SecurID token and the QWS3270 emulator. Click here for more information on the QWS3270 emulator.

If you need to create a new account or renew your SecurID token, please click here for the General Access Form. Please note: Only the first page is required for renewals. In the event of a University Closure due to an H1N1 outbreak or any other emergency, please fill out the General Access Form and email to your Dean, Director. Please note that additional forms or Justification letter may be required depending on the type of access being requested. The Dean, Director, or Department Chair will then email the completed package along with their approval of the access to lonwubu@oit.rutgers.edu.

Read Your Email From Anywhere

Audience: Faculty, Staff and Students

The Office of Information Technology (OIT) provides many services that make it easy to use computer off campus to get email sent to a Rutgers account. Two such ways to get email are by using Web Mail or setting up an Email Reading program.

Web Mail

Web mail makes it easy to read Rutgers email from any computer connected to the Internet. No software is needed except a web browser and an Internet connection.

Email Client Setup

Email reading programs like Microsoft Outlook and Thunderbird can be used from home to read, and send email using Rutgers accounts. The links below contain all of the configuration settings needed to set up the email reading program at home.

Please note that many Internet Service Providers (ISP) require their customers to use the ISP's own Outgoing (SMTP) server. For this reason an email reading program from a home computer may need to use the Outgoing Mail Server for the ISP used at home. A list of common Internet Service Providers and their SMTP servers can be found http://www.parcom.net/guides/parcom_SMTP_outgoing_mail_servers.htm

Microsoft Windows

Macintosh

Access the Rutgers Network from Home (VPN)

Audience:Faculty, Staff and Students

Some services at Rutgers can only be accessed from a computer that is on the Rutgers network. When working from home, computers can connect to the Rutgers network by setting up a VPN (Virtual Private Network) connection with the University. Some services whch require such a connection are:

In order to set up this connection, special software called a VPN client will need to be installed on the home computer. Instructions on how to install and set up this software can be found on theVPN page. On this page there are also instructions on how to use the web-based VPN Client which requires no installation on the home computer.
VPN Notes:

  • Only one "simultaneous logon" is permitted. Therefore, only one connection per user is permitted.
  • There is a 10-hour absolute limit and a 4 hour idle timeout on all VPN connections.
  • When a connection is established with the Rutgers VPN a new IP address in the Rutgers private address space will be assigned to your PC. All data communications will go through the Rutgers tunnel connection. Therefore, please disconnect when Rutgers specific work is complete.

Obtaining specialized software for Non-Rutgers Computers

Audience: Faculty, Staff and Students

Site Licensed Software
In some cases Rutgers University faculty, staff and students can obtain the same software they use at the University to use on their home computers as well. This software may be available at a discounted rate or even free. The software that is available through the Office of Information Technology can be found at software.rutgers.edu.

Note:

  • Only current Rutgers faculty, staff, and students may log in, as only they are covered by these licenses. Guests and retirees may not log into software.rutgers.edu. 
  • Some licenses explicitly allow use on non-Rutgers computers, and some explicitly deny such use; check the individual programs for details.
  • Software used exclusively within a department may be available through arrangements made by the department rather than OIT.  Check with the department office in such cases.

Full Screen Server Access from Home

Rutgers Camden

OIT in Rutgers Camden provides students with remote (home) access to all of the software available on the student server (clam) and the Linux lab machines. This is useful for those wanting access to applications such as Maple, Mathematica, Matlab, or SAS when not in the computer labs. More information on accessing and using this service is found at - http://www.camden.rutgers.edu/HELP/Documentation/Unix/remote

Rutgers Newark

OIT in Rutgers Newark also provides a service to allow remote access to software on the Newark student server (Pegasus). Information about this service and how to access it can be found at - http://pegasus.rutgers.edu/desktop

OIT in Rutgers Newark also provides this service on the Newark Faculty/Staff server (Andromeda). Information about this service and how to access it can be found at - http://andromeda.rutgers.edu/desktop

Rutgers New Brunswick

OIT in New Brunswick does not provide a service to allow access to the software available on the New Brunswick student server (eden). For faculty who wish to use this service for a class, arrangments can be made to use the service that Newark and Camden provide. To request this service faculty should email oirt@rutgers.edu.

 

Electronic Tools and Services Useful in Conducting Classes

Audience: Faculty, Staff and Students

The Office Of Information Technology (OIT) provides many different resources for conducting and attending classes from off campus:

Accessing Rutgers Library Resources From Home

Audience: Faculty, Staff and Students

The Rutgers University Libraries allow access to many of their services from off campus on the web. Through the web faculty, staff and students can view on-line journals and use the electronic book reserve system. Information on accessing these resources through the web can be found on the Rutgers University Libraries.  The libraries restrict such access to current Rutgers faculty, staff, and students.

Questions about Computing

Telephone-based Help Desks are available at each of the three main campuses. E-mail-based services are also provided by the Help Desks.