Departmental Support

What is OIT Departmental Support?

At a Glance

  • Eligibility: Schools and Departments
  • Cost: Varies
  • Request Service: Request Form
  • Service Owner: OIT
  • Support: Help Desk 

Departmental support services are offered by the Office of Information Technology to all units at Rutgers University. Basic support is available at no cost to the Rutgers community through the OIT Help Desk. Advanced support services are available at an additional cost through the Departmental Support team. 


Available Services

  • On-site and remote technical support.
  • Short-term staffing.
  • Specialized project support. 
  • IT staff management and direction.
  • Assistance hiring technical staff


  • Adherence to University best practices and security policies.
  • Experienced technical staff.
  • Expedited incident resolution. 
  • Consistent support experience. 

Request Service

  • Departments can request service by calling the OIT Help Desk at 848-445-HELP through the form below

Request Form