Rutgers Connect News

OIT recommends Rutgers Connect users delay upgrade to iOS 12

The Office of Information Technology recommends that Rutgers Connect users delay upgrading to iOS 12 until Sept. 20 to avoid issues with accessing email on iPhones and iPads.

The new operating system for Apple mobile devices will be released on Sept. 17. The release requires Microsoft to update technologies used in Rutgers Connect (a version of Microsoft’s Office 365). These Microsoft updates will be rolled out in a staggered fashion.

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Intermittent issues and delays with OneDrive and SharePoint

UPDATE (7 p.m.): The issues with OneDrive and SharePoint have been resolved.

UPDATE (2:30 p.m.): Microsoft is now reporting that some users ”may experience intermittent delays or navigation errors when accessing SharePoint sites or OneDrive content.’’ Microsoft continues to work to remedy the problems.

UPDATE (11:30 a.m.): Microsoft reports that the issues with OneDrive and SharePoint have been resolved. Users may still experience performance issues for a period as the services are reconnecting.

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To-Do task manager available for Rutgers Connect

Microsoft To-Do, an easy-to-use app for creating to-do lists, is now available as part of Rutgers Connect.

To-Do is a simple productivity app to help you keep track of everything you need to get done. The app lets you create to-do items, assign due dates to them, and categorize your tasks with lists.

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Rutgers Connect features: OneNote

Microsoft OneNote is one of the many collaboration and productivity tools available as part of Rutgers Connect. Although many people have heard of it, most are surprised at some of the lesser-known and innovative features of the digital note-taking application. This article will explore a sampling of the wide array of features OneNote has to offer.

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Issue with iOS 11 and Rutgers Connect resolved

Apple has released new software, iOS 11.0.1, to resolve problems with sending email from Rutgers Connect and other Office 365 accounts. We advised users of Rutgers Connect to delay upgrading to iOS 11 last week because of this issue. Now that the issue has been addressed, we recommend upgrading to iOS 11.0.1 on your iPhone or iPad, as the latest version offers enhanced features and security improvements.

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Issue with iOS 11 and Rutgers Connect

An issue has been discovered with Apple’s soon-to-be-released iOS 11 and Rutgers Connect. This issue affects the ability to send email from your phone using the built-in email application on iPhones and iPads once iOS 11 is installed. The Outlook app is not affected.

At this time, we are advising users to delay installing iOS 11, which is due to be released tomorrow, until further notice. Apple and Microsoft are aware of the issue. We will notify you once the issue has been addressed.

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MyRutgers Portal and NetID service activation update

Update:  OIT has confirmed that NetID service activation and other related services have been restored.

MyRutgers portal issues are ongoing and being worked on with the highest priority.  In the interim, please use the following direct links to commonly used services:

Rutgers Connect email:  https://connect.rutgers.edu

Scarletmail Email: http://mail.scarletmail.rutgers.edu

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Rutgers Connect Features: Mentions, Templates, & Forms

Built on the feature-rich Office 365 platform, Rutgers Connect offers a wide variety of tools to increase productivity and streamline user experience. This article will discuss three of these tools – Mentions, Templates, and Forms – and detail the ways in which they can assist with day-to-day tasks.

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Rutgers Connect Features: OneDrive for Business 

This article is an introduction to OneDrive for Business, a key component of the Office 365 suite of services which provides secure storage and backs a broad set of features such as Office Online.

The Technology behind OneDrive for Business

OneDrive for Business is a different product than the consumer-grade OneDrive. As it is built on top of the SharePoint Online technology, it benefits from the more advanced intranet-targeted features available in SharePoint.

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Rutgers Connect Security and Trust Part Three: Mobile Device Management 

This is the third in a series of articles covering data security and privacy in Rutgers Connect, addressing both the standards and capabilities of the Office 365 platform and the Rutgers-specific customizations and policies related to these topics.

The first entry in the series, Rutgers Connect Security and Trust Part One: The Office 365 Platform Security, introduced users to security and data resiliency features native to the Office 365 platform.

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Issues logging in to Rutgers Connect resolved: 5/10/17

At about 3:45pm on Wednesday, May 10th, Rutgers Connect users were unable to log in to Office 365.  Microsoft has acknowledged a resolution to the issue as of ~4:30pm.   We apologize for the inconvenience.

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Rutgers Connect Security and Trust Part Two: Rutgers-Specific Implementation and Policies

This is the second in a series of articles covering data security and privacy in Rutgers Connect, addressing both the standards and capabilities of the Office 365 platform and the Rutgers-specific customizations and policies related to these topics.

The first entry in the series, Rutgers Connect Security and Trust Part One: The Office 365 Platform Security, introduced users to security and data resiliency features native to the Office 365 platform.

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Rutgers Connect Security and Trust Part One: The Office 365 Platform Security

When selecting Microsoft Office 365 as the platform for Rutgers Connect – the new central email, calendaring, and collaboration solution for the University – the members of the committee tasked with this selection process were keenly aware that data security and privacy ranked among the most important considerations. This series of articles will introduce both University IT staff and interested members of the community to the standards and capabilities of the Office 365 platform designed to ensure data security and privacy. Read more...

Rutgers Connect Article Series

The Office of Information Technology would like to introduce a series of articles for the new central email, calendar, and cloud services system, Rutgers Connect, based on the Office 365 suite by Microsoft. Read more...

Selecting a New Default Address in Rutgers Connect

On October 23, 2016, OIT will roll out a new procedure for configuring your Rutgers Connect account to have a default address other than your netid@domain.rutgers.edu.

Please check back on 10/23/16 for information and instructions on the new procedure.

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Update: Sending from an Alternate Email Address in Rutgers Connect

Rutgers Connect currently has the ability to allow you to send mail from your Personalized Email Address, however you cannot set your Personalized Email Address to be the default address to send mail from.

The Office of Information Technology is currently working with Microsoft to find a solution to this issue, however there is no estimated date of a resolution.

For information on how to send email from an alternate email address, please visit:

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Mobile Device Management Policy for RBHS Staff and Guests

For information regarding the activation of Mobile Device Management (MDM) for RBHS Staff/Guests using Rutgers Connect, please read the Mobile Device Management Policy.

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