Rutgers Connect News

An issue has been discovered with Apple’s soon-to-be-released iOS 11 and Rutgers Connect. This issue affects the ability to send email from your phone using the built-in email application on iPhones and iPads once iOS 11 is installed. The Outlook app is not affected.

At this time, we are advising users to delay installing iOS 11, which is due to be released tomorrow, until further notice. Apple and Microsoft are aware of the issue. We will notify you once the issue has been addressed.

If you have any questions or concerns, please contact your departmental IT support or the Help Desk.

Camden | 856-225-6274 | http://computing.camden.rutgers.edu
Newark | 973-353-5083 | http://ncs.rutgers.edu/helpdesk
New Brunswick |...

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Update:  OIT has confirmed that NetID service activation and other related services have been restored.

MyRutgers portal issues are ongoing and being worked on with the highest priority.  In the interim, please use the following direct links to commonly used services:

Rutgers Connect email:  https://connect.rutgers.edu

Scarletmail Email: http://mail.scarletmail.rutgers.edu

Financial Management System:   https://ecbg.fs.us2.oraclecloud.com/homePage/faces/FuseWelcome

We will provide an update as soon as possible.

We apologize for the inconvenience.

Built on the feature-rich Office 365 platform, Rutgers Connect offers a wide variety of tools to increase productivity and streamline user experience. This article will discuss three of these tools – Mentions, Templates, and Forms – and detail the ways in which they can assist with day-to-day tasks.

Mentions

With a constant influx of email from colleagues, departmental mailing lists, University newsletters, automated notifications, and more, it’s easy for a message to go unnoticed for some time as its recipient reads through his or her inbox. Often this is perfectly fine; not everything needs to be attended to immediately. Other times, however, this is not the case, and an individual needs to be made aware of something as soon as possible. Office 365 provides a handy tool to ensure that happens: Mentions.

When composing an email, users can highlight the message...

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This article is an introduction to OneDrive for Business, a key component of the Office 365 suite of services which provides secure storage and backs a broad set of features such as Office Online.

The Technology behind OneDrive for Business

OneDrive for Business is a different product than the consumer-grade OneDrive. As it is built on top of the SharePoint Online technology, it benefits from the more advanced intranet-targeted features available in SharePoint.

Each file stored in OneDrive for Business is automatically under version control; whenever a user uploads a new version of the same file in the same location, the previous file is archived. Previous versions can be retrieved, and information about each version’s upload time and editor are available for review.

All files and folders stored in OneDrive for Business can be shared with any other...

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This is the third in a series of articles covering data security and privacy in Rutgers Connect, addressing both the standards and capabilities of the Office 365 platform and the Rutgers-specific customizations and policies related to these topics.

The first entry in the series, Rutgers Connect Security and Trust Part One: The Office 365 Platform Security, introduced users to security and data resiliency features native to the Office 365 platform.

It was followed by Rutgers Connect Security and Trust Part Two: Rutgers-Specific Implementation and Policies, which covered the customizations made and policies enacted to protect users’ privacy in Rutgers Connect.

In this...

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At about 3:45pm on Wednesday, May 10th, Rutgers Connect users were unable to log in to Office 365.  Microsoft has acknowledged a resolution to the issue as of ~4:30pm.   We apologize for the inconvenience.

This is the second in a series of articles covering data security and privacy in Rutgers Connect, addressing both the standards and capabilities of the Office 365 platform and the Rutgers-specific customizations and policies related to these topics.

The first entry in the series, Rutgers Connect Security and Trust Part One: The Office 365 Platform Security, introduced users to security and data resiliency features native to the Office 365 platform.

In this article, we focus on Rutgers-specific security considerations as well as additional protective features included in the Rutgers Connect implementation of Office 365.

HIPAA Compliance

While Microsoft Office 365 is a HIPAA-compliant product and Microsoft has signed a Business Associate...

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When selecting Microsoft Office 365 as the platform for Rutgers Connect – the new central email, calendaring, and collaboration solution for the University – the members of the committee tasked with this selection process were keenly aware that data security and privacy ranked among the most important considerations. This series of articles will introduce both University IT staff and interested members of the community to the standards and capabilities of the Office 365 platform designed to ensure data security and privacy. It will also provide an overview of the Rutgers-specific customizations and policies which further this high-priority endeavor.

The first articles in the series will cover the Office 365 platform’s security capabilities and compliance offerings.

Microsoft publishes a vast amount of information detailing their techniques, policies, methodology, and...

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The Office of Information Technology would like to introduce a series of articles for the new central email, calendar, and cloud services system, Rutgers Connect, based on the Office 365 suite by Microsoft. This series of articles will serve as a resource for those that will would like to read about new features being released as well as in-depth articles that will seek to explain the intricacies of the product. Over the past year, OIT has worked with all departments at the university to conduct the migration from departmental and central mail services, to one unified email and calendaring solution. We are now nearing the completion of this project and would like to provide a centralized informational resource for the Rutgers community and their new service.

In 2014 a committee of IT staff from across the university was formed and tasked to evaluate an enterprise-wide...

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On October 23, 2016, OIT will roll out a new procedure for configuring your Rutgers Connect account to have a default address other than your netid@domain.rutgers.edu.

Please check back on 10/23/16 for information and instructions on the new procedure.

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