Moving to Rutgers Connect

Transitioning to Rutgers Connect is a multi-stage process. Each department will go through these stages:

  1. Information Gathering Stage
    Email account information will be collected by departmental IT staff. At this time secondary accounts that individuals wish to migrate should be consolidated.
  2. Pre-Migration
    Departmental IT staff will meet with the Office of Information Technology (OIT) staff and migration consultants to prepare for the move.
  3. Migration Stage
    Email from your old account will be moved to your new Rutgers Connect account. Delivery of new email to this account will begin based on your department's place in the deployment timeline.
  4. Post-Migration
    Individuals may still log into they old mail servers to remove or view old messages.

Not sure if you're migrating?  Review the deployment timeline to check your department's status.

What do I need to do?

We'll need help from faculty and staff during the migration stages. Although your departmental IT staff will assist you, we highly encourage all individuals to review these three action items that will be required:

  1. Select your primary email account.
    One account will be migrated per individual. If you use multiple email accounts, consult your departmental IT staff about account consolidation.

    Choose which account you want migrated at

    Note: Your department may require you to migrate an account different from the one selected. This process is for information gathering only.
  2. Change your NetID password.
    If your password hasn't been reset since January 2016, change it at the NetID Management site.
  3. Check for three email notices from OIT during the migration process.
    • Notice one: Sent one week prior to your migration date.
    • Notice two: Sent when your new Rutgers Connect is ready to use.
    • Notice three: Sent when your migration is completed, requesting your feedback about the migration process.

To learn more about how to use Rutgers Connect and what it can do for you, please visit our training resources page.