How to share mail on a resource account


Please note the following instructions are only applicable for users who have full access to the resource account.

Outlook Web Access (OWA) Login

  1. Log into the resource's Mail.

         Screenshot of a the location of resource accounts' permissions menu.

  2. In the top of the left pane, under the title of the resource, all their mail folders should be listed. Right-click the folder you want to share, or name of the resource to share all folders, and select Permissions.

         Screenshot of the menu for adjusting resource account permissions.

  3. In the Permissions for the [resource] folder window, click the + symbol in the top left to share with a new user.

         The dialogue box for entering new users to gain permissions.

  4. Enter the name or email address of the user you want to share the mailbox with. Click Add.

         Screenshot of additional options in the permissions menu.

  5. Highlight the new user and select the appropriate permission level from the drop-down.
  6. Once you have made all your changes, click OK.

Outlook Desktop App

  1. In the left pane, under the title of the resource, all their mail folders should be listed. Right-click the folder you want to share, or name of the resource to share all folders, and select Properties.
  2. Click on the Permissions tab and click on Add... to bring up the directory and search for the person you want to add. Click on the person's name and click on Add, and then OK.

     The inbox permissions menu in Outlook, with appropriate options for adding new permissions higlighted.

     The menu to search for users to grant permissions to a resource in Outlook.