Shared inbox mobile setup Android and iOS


If you use Outlook for iOS or Outlook for Android, you can add a shared mailbox, that you have permissions to access, on Outlook Mobile.

Use a shared mailbox on a mobile device (phone or tablet)

To access a shared mailbox on a mobile device, use the following steps.

  1. Sign in to your primary account in Outlook for iOS or Android.
  2. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox.

         A screenshot of the options to add an account or shared mailbox on Outlook for iOS.

  3. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox.

         The menu to select the proper account with permissions for a shared mailbox on Outlook for iOS.

After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android.
To remove a shared mailbox, go to Settings > Accounts. Then tap on the shared mailbox and select Delete Account.