Yes. Their mobile devices and desktops need to point to the new email and calendar service. The reconfiguration may be performed by the departmental/unit IT support staff or possibly by the end user themselves. Information on reconfiguration will be made available on the Rutgers Connect web site (https://oit.rutgers.edu/connect).
Rutgers Connect FAQ
- Accounts will be created for all current Rutgers faculty and staff as part of the migration process, as each office has its turn.
- Note: Do not create an Office 365 account on your own. Information from private Office 365 accounts cannot be migrated to Rutgers Connect.
- New employees will be able to create accounts through the Service Activation link on the netid.rutgers.edu website.
- In general, information on accounts on Rutgers services, including Rutgers Connect, is accessable only by the specific account holder, until it is shared by that account holder with others. However, as Rutgers is a public university, all information on Rutgers services may be subject to legal requests, such as Open Public Records Act (OPRA) requests, court orders, or litigation.
- Aside from such requests, the only people authorized to see such documents other than the account holder, would be system administrators who have special privileges, usable under very limited circumstances, for this purpose.
- At Rutgers, only a few highly trained individuals working for OIT have this type of privilege. They work under clearly stated rules on privacy, user responsibilities, system administrator responsibilities, and violations handling. We take this very seriously. The specific circumstances are covered in the Acceptable Use Policy found in the Rutgers policy library.
- Microsoft also takes this responsibility seriously. For example, see
They also have a very detailed white paper on this topic: https://www.microsoft.com/en-us/download/details.aspx?id=26552
- Account holders should keep in mind that Rutgers email services are for work purposes and as such are not truly private.
To create an email alias for your Rutgers email address please follow the steps below
1. Navigate to http://go.rutgers.edu/i1k10ndy
2. Under personalized addresses, you may create an email alias and click the Add Personalized Address button to add the alias
After completing the steps above you should be able to receive emails sent to your alias in the accounts listed under delivery email account.
For further questions, please call the Help Desk at 848-445-4357.
You can identify what Rutgers email addresses you have access to at https://netid.rutgers.edu/index.htm, click the "Manage Email Addresses" link. You will be able to identify your alias, delivery, and official Rutgers email addresses.
If you are a current student, faculty member, staff member, guest or alumni with Rutgers and you have activated the ScarletApps service at the "Service Activation" link on the same website, you will have access to a Scarletmail account. ScarletMail is the official email service for Rutgers affiliates. You can access this account at https://oit.rutgers.edu/scarletapps by selecting the “Mail” application. You would log in with your email@example.com and your NetID password.
If you are a current faculty or staff member within the university, you are most likely auto-provisioned for a Connect (Office 365) account. Connect is slowly removing and replacing RCI accounts. Connect accounts are mostly administered within a department. Most departments have migrated to Connect, but the goal is to have all departments migrated in the near future. For existing users in a department that are not yet migrated, you will have to wait until your department has migrated your account or request one from your departmental IT personnel.
Your alias addresses are personalized email addresses typically in the form of “firstname.lastname@example.org” to provide an alternate, professional display. It allows the option of a different public address aside from your typical NetID address to provide to others. All mail sent to any alias address that you publicly display will be sent to your delivery address(es). Your delivery addresses can be your Scarletmail account, your Connect account, and/or a personal account depending on your role with the university. Your official Rutgers email address is the email address displayed for others that wish to locate your contact information through http://search.rutgers.edu/index.html.
Office 365 is a cloud-based email and calendaring system that will provide better collaboration within and between departments, improved email and calendaring services, excellent spam and virus filtering, a resilient system with 99.95% uptime, and a service that provides many other useful collaboration, education and business tools. For more information, see https://products.office.com/en-ie/academic/office-365-education-plan
In addition to Clutter and Deleted Items, you should check your top-level folder when a message seems to have gone missing. In Outlook OWA, this folder appears above your inbox and is labeled with your full name (eg Fawn Jones); in desktop clients such as Outlook 2016 or Thunderbird, it is labeled with your email address (eg email@example.com). Once you have opened the top-level folder, you can drag any messages that might be there and drop them into your main inbox or one of its subfolders.
Office 365 Advanced Threat Protection (ATP) acts as a second layer of protection for attachments and links included in email messages for Rutgers Connect. ATP is compromised of two components:
All attachments never before seen by Rutgers Connect, including those attached to external and internal messages, will be thoroughly checked for any possible malware components by ATP. If ATP detects a malicious attachment, it will remove the attachment and deliver the email with a note regarding the removed attachment.
This scanning may delay the delivery of a message by a few seconds or minutes.
URL Scanning and Wrapping:
ATP will scan and follow all web addresses (URLs) arriving from outside Rutgers Connect for known malicious content, including both malware and phishing sites. Links viewed in plain text mail will be rewritten to link first to a safelinks.protection.outlook.com address and will likely be longer than the original URL. Non-harmful links will act normally when clicked on, while links identified as harmful will redirect the user to a warning page.
The protections afforded by ATP also extends to Office 2016 ProPlus desktop applications. Harmful links found in Office documents will be protected by the same webpage-scanning and link-blocking technologies described above, adding a layer of protection to the desktop environment.
Additional information regarding Advanced Threat Protection for Rutgers Connect can be found at https://rutgersit.rutgers.edu/rutgers-connect-advanced-threat-protection-deployment/.
Microsoft provides its own virus protection service which covers all data (email, files) stored on Rutgers Connect.
End users would contact their local department/unit IT staff. They can also reach out to the OIT Help Desk.
Department/Unit IT staff will be working directly with the Rutgers Connect Migration team throughout the migration process. If you are a department/unit IT staff and need to reach out to the Rutgers Connect Migration team, please send mail to firstname.lastname@example.org .