Yes. Their mobile devices and desktops need to point to the new email and calendar service. The reconfiguration may be performed by the departmental/unit IT support staff or possibly by the end user themselves. Information on reconfiguration will be made available on the Rutgers Connect web site (https://oit.rutgers.edu/connect).
Rutgers Connect FAQ
- In general, information on accounts on Rutgers services, including Rutgers Connect, is accessable only by the specific account holder, until it is shared by that account holder with others. However, as Rutgers is a public university, all information on Rutgers services may be subject to legal requests, such as Open Public Records Act (OPRA) requests, court orders, or litigation.
- Aside from such requests, the only people authorized to see such documents other than the account holder, would be system administrators who have special privileges, usable under very limited circumstances, for this purpose.
- At Rutgers, only a few highly trained individuals working for OIT have this type of privilege. They work under clearly stated rules on privacy, user responsibilities, system administrator responsibilities, and violations handling. We take this very seriously. The specific circumstances are covered in the Acceptable Use Policy found in the Rutgers policy library.
- Microsoft also takes this responsibility seriously. For example, see
They also have a very detailed white paper on this topic: https://www.microsoft.com/en-us/download/details.aspx?id=26552
- Account holders should keep in mind that Rutgers email services are for work purposes and as such are not truly private.
- Accounts will be created for all current Rutgers faculty and staff as part of the migration process, as each office has its turn.
- Note: Do not create an Office 365 account on your own. Information from private Office 365 accounts cannot be migrated to Rutgers Connect.
- New employees will be able to create accounts through the Service Activation link on the netid.rutgers.edu website.
- 5 copies of Office 2016 on your desktop (PC or Macs)
- 5 copies of Office 2016 for your tablets (Windows, iPad, Android)
- 5 copies of Office 2016 for your phones
Office 365 is a cloud-based email and calendaring system that will provide better collaboration within and between departments, improved email and calendaring services, excellent spam and virus filtering, a resilient system with 99.95% uptime, and a service that provides many other useful collaboration, education and business tools. For more information, see https://products.office.com/en-ie/academic/office-365-education-plan
Tags migrated from Outlook/Exchange-using accounts, but the color choices will be lost.
Tags from other mail programs (for example, Zimbra) cannot be migrated.
Note: the color highlighting used in SquirrelMail (the webmail client for RCI and Andromeda) cannot be migrated to Rutgers Connect.
Microsoft provides its own virus protection service which covers all data (email, files) stored on Rutgers Connect.
There will be some level of administrative delegation available. OIT hopes to make as much administrative duties delegated to the departmental/unit IT staff as possible (in a secure manner). The exact nature (what can be delegated) is under investigation by OIT and our migration/consulting partner, Comparex. Departmental IT responsibilities will not necessarily “go away”, but should be simpler in many areas (including eDiscovery, which will be centralized and handled by OIT). Delegated administration will be performed via a web-based administration console.
Yes. Approximately 1 month prior to a department's migration, a kickoff meeting will be held with the department's IT staff, OIT, and the migration consultants, to help in discovery of departmental needs. Our migration consultants will provide additional consultations on how best to migrate specific circumstances, as required.
Each Rutgers Connect license allows a user to install: