Installation

    Please review the overview of antivirus software for University-owned equipment and personally owned equipment before installing antivirus software.

    Note that for University-owned equipment, you should reach out to your department’s IT staff before installing or uninstalling antivirus software.


    Uninstalling Symantec

    *(If you do not have a previous Symantec product installed, skip this step.)

    For Windows, download and run the Symantec CleanWipe Tool 

    1. Click here to download the CleanWipe Tool.
    2. Run the CleanWipe.exe file.
    3. Follow the onscreen instructions and select “Client Software” and “Windows LiveUpdate” from the product selection list.
    4. This process may take several minutes and will auto resume after a reboot if necessary.

    For Macintosh, uninstall the Symantec Endpoint Protection client   

    1. On the Macintosh computer, click the Symantec Endpoint Protection client icon on the menu bar, and then click Uninstall.
    2. Click Uninstall again to begin the uninstallation.
    3. When you are prompted, authenticate with your Mac's administrative user name and password.
    4. Once the uninstallation completes, click Restart Now.

    Installing Immunet (Windows) 

    Download and run Immunet
    (For personal equipment that is not owned by Rutgers)

    1. Click here to download the Immunet Installer.
    2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
    3. The Default installation destination is C:\Program Files\Immunet.
    4. Click on Install.
    5. When the Installation has completed click Next.
    6. Check the Box to create a desktop shortcut if desired.
    7. Check the Box to initiate a FlashScan if desired.
    8. Click Close.
    9. Immunet will launch and display Status of last scan and updates.

    Installing Avira (Macintosh)

    Download and run Avira
    (For personal equipment that is not owned by Rutgers)

    1. Click here to Download the Avira installer.
    2. Double-click to run the installer
    3. If a Security Window opens click Open to allow the installer to progress
    4. Click Accept and Install
    5. Enter your account information to allow the installation
    6. The Avira installer will download the remaining components for installation and continue to install
    7. If you receive a message "System Extension Blocked" click on Open Security Preferences
    8. Click Allow to approve the Avira Kernel extension to run
    9. The installation is now complete and you can close this window.